Building Better Service Through Feedback: Every Voice Matters
At Touch Wild, building better service through feedback is not just a process — it’s a commitment. Every review, suggestion, and comment […]
Turning Feedback into Action: Improving Every Day
At Touch Wild, we believe every voice matters. Every review, suggestion, and comment is a chance to learn, grow, and deliver even […]
Unsung Heroes of Customer Happiness: Beyond the Desk
Not every act of service happens in the spotlight. At Touch Wild, we know that behind every smooth trip and every happy […]
Team Spirit in Action: Together We Serve and Succeed
At Touch Wild, great service isn’t a solo act — it’s a team performance. Behind every happy traveler, there’s a group of […]
Service Every Day: Keeping the Spirit of Customer Week Alive
Customer Service Week reminds us why we do what we do — to serve with heart, passion, and purpose. But at Touch […]
Creating Joy, One Experience at a Time
Every great journey begins with a spark — a smile, a kind word, or a simple gesture that brightens someone’s day. As […]
Heart of Service: Celebrating and Honoring Our Team
Every great experience begins with people who care. During Customer Service Week (October 6–10), we take a moment to celebrate the incredible […]
The Power of Listening in Customer Service
Listening in customer service is more than just hearing words — it’s about understanding emotions, needs, and expectations. As we celebrate Customer […]
Customer Service Promise: Our Commitment Beyond the Week
Customer Service Week (October 6–10) reminds us why service matters. Yet our customer service promise doesn’t end with the celebration — it […]
Teamwork in Customer Service: The Power Behind Every Smile
Every smile a customer sees tells a story — one made possible by teamwork.As we celebrate Customer Service Week (October 6–10), we […]
Kindness in Customer Service: Moments That Define Our Culture
Kindness in customer service is more than a goal — it’s a daily practice.As we celebrate Customer Service Week (October 6–10), we […]
ERP Systems for Nairobi SMEs: Driving Efficiency and Growth
Nairobi’s small and medium-sized enterprises (SMEs) are rapidly embracing technology to stay competitive. With rising customer expectations and tighter margins, many companies […]